Airtable Issues
Airtable: 120 Seconds Limit
Airtable automation script requests exceeding 120 seconds trigger execution time limit errors
Airtable: Attachment URL Issue
Error “an attachment url is disallowed” when sending generated files as attachments
Airtable: No Record ID Given
Error when no valid record ID is passed while using Airtable as data source
Google Sheets Issues
Google Sheets: Common Issues
Polling not triggering, manual trigger queue issues, row number problems, formula fields
Google Forms Issues
Google Forms: Common Issues
Respondent email field is empty, old responses not generating documents
Template Issues
Template: Common Mistakes
Mismatched brackets, hidden formatting, placeholder not replaced, line item syntax, special characters
Google Shared Drive Permissions
Template Check displays permission errors for Shared Drive templates
API Issues
API Error Troubleshooting
Diagnose and resolve 401, 402, 404, 429, and 500 errors from the DocsAutomator API
Email Issues
Email Delivery Issues
Emails not sending, attachment problems, Gmail sender setup, test email rate limits
Quick Reference
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In-App Chat
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Email Support
Contact support@docsautomator.co (response within 24 hours)