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The Unlimited plan grants users freedom to scale document generation without hard limits, contingent on adherence to fair use principles designed to maintain platform stability for all customers.

What’s Included

The Unlimited plan provides:
  • Unrestricted document generation
  • Unlimited automations and templates
  • Unlimited team seats
  • DocsAutomator eSign with unrestricted signatures
  • Chat and video support
  • Full feature access

Fair Use Guidelines

Single Organization Use

The plan serves individual businesses or organizations. Team members should be employees, contractors, or direct collaborators of that entity.

Business Operations Only

The subscription is for internal business needs and cannot be:
  • Resold or white-labeled as a service
  • Used to operate multiple unrelated businesses simultaneously
  • Offered as third-party infrastructure

Reasonable Usage Patterns

While no document generation caps exist, usage should align with normal business operations. Seasonal peaks and large projects are acceptable.
The following patterns are flagged as problematic:
  • Automated scripts generating documents at system-impacting rates
  • Sustained extreme volume beyond typical business requirements
  • Bulk generation for spam or unsolicited marketing

Lawful and Ethical Use

Documents must serve legitimate purposes. eSignature collection should occur within authorized workflows only.

Technical Boundaries

Despite unlimited documents, operational constraints exist:
ConstraintPurpose
API rate limitsEnsure system stability
Concurrent processing limitsPrevent queue congestion
These limits are generous and won’t affect standard business use.

Enforcement Approach

We prioritize dialogue. When unusual activity appears:
1

Contact

Our team initiates contact to understand the use case
2

Collaborate

We work collaboratively toward solutions
3

Resolution

Suspension is reserved for clear misuse or harmful activity
Action only occurs without prior communication if activity is demonstrably malicious or fraudulent.

Our Commitment

The Unlimited plan empowers business growth without administrative overhead. Most customers will never encounter policy restrictions.